Refund & Cancellation Policy – DSDigitalSkill

Last Updated: 30-08-2026

Thank you for using DSDigitalSkill.

Because our products and services may include digital courses, online examinations, quizzes and downloadable/online educational content, the following refund policy applies.

1. Digital Products and Online Services

Once access to a digital course, online examination, quiz or other digital service has been provided or the service has been used, the purchase is generally non-refundable, except where a refund is specifically approved under this policy or required under applicable law.

2. Failed Payment

If money is deducted from your bank account but the order is not successfully created or the payment is not received by us, please contact us with the transaction details.

After verification, eligible failed transactions may be refunded through the applicable payment gateway or payment service provider.

3. Duplicate Payment

If the same order is accidentally paid for more than once, please contact us with the relevant transaction details.

After verification, the duplicate payment may be refunded through the applicable payment method.

4. Technical Problems

If you have purchased a service but are unable to access it because of a genuine technical problem on our side, please contact us.

If the service cannot be provided or the issue cannot reasonably be resolved, DSDigitalSkill may provide an appropriate refund or alternative resolution, subject to verification.

5. Cancellation

Cancellation requests, where applicable, must be submitted before the purchased digital service has been accessed or used. Once an online examination has been started or a digital course or other digital service has been accessed, cancellation or refund may generally not be available, except where required by applicable law or approved by DSDigitalSkill.

6. Refund Processing

If a refund is approved, the refund will normally be processed through the original payment method or the applicable payment provider’s process.

Approved refunds will normally be initiated within 5–7 working days after verification and approval. The time taken for the amount to appear in the customer’s account may depend on the payment provider or bank.

7. Contact for Refunds

For refund-related questions, please contact:

DSDigitalSkill
Email: rkamitsingh784@gmail.com
Mobile/whatsApp: +91-7068331382

Address: Jewaniya, Meja, Prayagraj, Uttar Pradesh – 212305, India

Please include:

  • Name
  • Registered email/mobile number
  • Order ID
  • Transaction ID
  • Date of payment
  • Reason for the refund request

8. Policy Changes

DSDigitalSkill reserves the right to update this Refund/Cancellation Policy when necessary. Changes will be published on this page.

Scroll to Top